Contact

At this time, we proudly offer Midea products and services exclusively in Western Canada. If you are located in Eastern Canada (Ontario, Quebec, and the Atlantic provinces) or the United States, please reach out to your local supplier for product support and warranty assistance.

For homeowners, your installer is the best first point of contact for any warranty-related questions or concerns — they’ll be happy to help guide you through the process.

We offer multiple ways to contact us to ensure convenient and accessible customer, product, and technical support.

1. You can call us at  📞(604) 520–0409.
2. You can chat with our AI agent through the chat window in the lower-right corner of this screen.
3. You can fill out the contact form below, and we will get back to you by email.
4. For issues with products, ou can open a support ticket at
   https://support.nahvac.com.
5. You can visit our showroom in Burnaby, BC to see Midea HVAC products and speak with our friendly and knowledgeable staff.
   Register your visit here.
6. You can contact us via Telegram and send voice messages, photos, or videos to help our technicians better understand the issue.